Please enter your order number* below to request to return an item for an exchange or refund.

* Order Number - please input the letters and numbers as on your Order Confirmation email from Kafka Mercantile.

* If you paid by Paypal - please note the only number the system will accept is the number of your Order Confirmation email from Kafka Mercantile.

* If you are still having trouble please email [email protected] or telephone 01224 626002.